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Leading Transformation
Question and answer session - post here
Question and answer session
Module one - introduction and overview
Module one - introduction and overview (70:39)
Module two - transformation and the possibilities of organisations
Module two - transformation and the possibilities of organisation (42:38)
Module three - system leadership - purpose and measures
Module three - systems leadership (123:18)
Module four - leading in complexity - the uses of power
Module four - leading in complexity - the uses of power (39:44)
Module five - people in systems, learning in the real world
Module five - people in systems (34:34)
Module six - the limits of methods
Module six - the limits of methods (30:02)
Module seven - mapping systems
Module seven - mapping systems (57:39)
Module eight - understanding organisations
Module eight - understanding organisations (59:51)
Module nine - designing organisations
module nine - designing organisations (47:50)
Module ten - shaping culture
Module ten - getting at culture (38:59)
Module eleven - citizen and customer insight
Module eleven - citizen and customer insight (31:10)
Module twelve - behavioural insight and strengths-based approaches
Module twelve - Behavioural insight and strengths based approaches (82:23)
Module thirteen - understanding demand
Module thirteen - understanding demand (41:33)
Module fourteen - understanding and designing services
Module fourteen - understanding and designing services (49:16)
Module fifteen - cost analysis and building the business case
Module fifteen - cost analysis and building the business case (23:26)
Module sixteen - a deep dive into lean
Module sixteen - a deep dive into lean (56:52)
Module seventeen - prototyping
Module seventeen - prototyping (36:01)
Module eighteen - delivering change
Module eighteen - delivering change (39:52)
Module nineteen - communications and stakeholder management
Module nineteen - communications and stakeholder management (206:33)
Module twenty - understanding people
Module twenty - understanding people (46:28)
Module twenty-one - managing change positively
Module twenty-one - managing change positively (22:55)
Module twenty-two - embedding change
Module twenty-two - embedding change (48:35)
Module twenty-three - strategy and change
Module twenty-three - strategy and change (151:35)
Module twenty-four - recap and summary
Module twenty-four - recap and summary (258:37)
Module eleven - citizen and customer insight
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