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Category:
Citizen and customer insight
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Designing organisations (1)
Introduction and overview (1)
Transformation and the possibilities of organisations (1)
System leadership purposes and measures (1)
Leading in complexity the uses of power (1)
People in systems (1)
The limits of methods (1)
Mapping systems (1)
Understanding organisations (1)
Shaping culture (1)
Citizen and customer insight (1)
Behavioural insight and strengths based approaches (1)
Understanding demand (1)
Cost analysis and building the business (1)
A deep dive into lean (1)
Prototyping (1)
Delivering change (1)
Communication and Stakeholder management (1)
Understanding people (1)
Managing change positively (1)
Embedding change (1)
Strategy and change (1)
Recap and summary (1)
Understanding and designing services (1)
Author:
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Benjamin Taylor
Deborah Jones
Sarah Johnston
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Citizen and customer insight
developing deep understanding of citizens to drive transformation
Courses
Leading Transformation
Available until
Everything you need to know about leading change and transforming public services
Benjamin Taylor
%
COMPLETE
£1,000